Website Maintenance and Support — who is it for?
For organisations whose website is business-critical but do not maintain a full-time internal technical team. We consider brand goals, user expectations and technical requirements together, creating a product that is not only distinctive but also discoverable, clear, fast and easy to operate.
What is included?
We shape the scope around your actual needs rather than forcing a fixed package. The project may include all or selected parts of the following:
- Software and plugin updates
- Backups and security checks
- Uptime and error monitoring
- Performance and technical SEO reviews
- Monthly development and reporting
Deliverables, responsibilities, content needs and approval points are documented before work begins, reducing unexpected cost and delay.
How we work
Technical audit
We inspect code, hosting, domain, certificates, backups and third-party services. We share the output, record decisions and move forward with a clear approval.
Support plan
We prioritise risk and agree response times and monthly development capacity. We share the output, record decisions and move forward with a clear approval.
Routine delivery
We test updates safely, take backups and deploy changes in a controlled way. We share the output, record decisions and move forward with a clear approval.
Reporting
We share completed work, observed issues, performance and recommended next actions. We share the output, record decisions and move forward with a clear approval.
Performance, SEO and sustainability
Search visibility is not an afterthought. Semantic headings, crawlable content, clean URLs, metadata, image alternatives and structured data are addressed during development. Mobile usability, accessibility and loading performance are checked across realistic devices.
We configure analytics around meaningful enquiries or commerce actions and keep content management straightforward. The goal is a product your team can operate and grow without unnecessary dependence.
Post-launch support and measurement
Launch is where real user data begins. We monitor crawl issues, forms, broken links and key performance indicators, then prioritise findings for the next development cycle.
What affects the price?
Monthly cost depends on technology, traffic, business criticality, response time, content frequency and included development capacity. Our proposal separates analysis, design, development, content, licences and maintenance wherever possible, so you can distinguish essential scope from later phases.